Aquila’s Company Fact Sheet

Year Founded 1982

Beth Kelly Hatt CTP, Founder

Danielle Timmons, Partner

Melanie Colpitts, Partner

Scope of Services

  • Aquila specializes in creating and sustaining tourism excellence. They do this by:
    • Delivering excellence in shore excursions, as they are the preferred tour operator of cruise lines in Saint John, New Brunswick
    • Coaching tour operators and destinations throughout the world through the Center for Cruise Excellence and their programs, which include Shore Excellence and Guide Excellence, and a new Tour Guide Excellence online program
    • Offering consulting services within the Tourism Industry on Trade Excellence, and a wide variety of other topics 
    • Offering Voluntouring Programs for travellers to Travel with Purpose and make a difference in destinations around the world
    • Chartering trolleys for conferences and events in Saint John, New Brunswick


Most Recent Awards and Accolades

  • Finalist, Business of the Year Award, Tourism Industry Association of Canada 
  • Beth Kelly Hatt, Mary Morton Award from Ontario Motorcoach Association
  • Beth Kelly Hatt, 25 People to Watch in Atlantic Canada, Progress Magazine
  • Award for Excellence in Human Resource Development, Tourism Industry Association of Canada
  • Port Award of the Year

For more on Aquila’s Awards and Accolades, click here.


Memberships and Accreditations

  • Saint John Region Chamber of Commerce
  • Hospitality Saint John
  • Tourism Industry Association of New Brunswick 
  • Tourism Industry Association of Nova Scotia 
  • Tourism Industry Association of Prince Edward Island
  • Hospitality Newfoundland and Labrador
  • Florida Caribbean Cruise Association
  • Atlantic Canada Cruise Association


Media and Public Relations Contact
Beth Kelly Hatt or Melanie Colpitts
Aquila Tours Inc

PO Box 6895
Saint John, New Brunswick
Canada E2L 4S3
Phone: 506-633-1224
Fax: 506-658-0969
Email: melanie@aquilatours.com or beth@aquilatours.com

 

Testimonials

Just wanted to say that we had a great trip and the tour from Aquila Tours was everything that it promised. Of course the main reason for excellence was the tour guide, Ian Patrick, one of the friendliest and most knowledgeable people we met on our cruise. Kudos to Ian!

Mark Lacienski

Cruise Guest

Our tour guide, Bonnie, was the best tour guide we have ever had on a Princess Cruise shore tour. Our shore excursion was Tuesday Sept. 29th and she provided us with the most insightful experience on the people, the culture, the history and the sights of Saint John, New Brunswick. We really appreciate the job well done by Bonnie.

Joseph S. Kramer

Cruise Guest

A top excursion and the best guide ever. She was fantastic!!! We were entertained - and educated for the total trip.

Margaret Edwards‎

My husband and I loved our excursion of Bay of Fundy Whale and Wildlife Watching. Our tour guide was Sue and she was great. Very funny and entertaining as well as answered all questions. Made the tour fun and very enjoyable. Our marine biologist on our boat, Danielle was also fabulous. Extremely informative and love the information she provided while out looking at the different wildlife at the Bay of Fundy.

Colleen Schnibbe Lindsey

Cruise Guest