Aquila’s Company Fact Sheet

Year Founded 1982

Beth Kelly Hatt CTP, Founder

Danielle Timmons, Partner

Melanie Colpitts, Partner

Scope of Services

  • Aquila specializes in creating and sustaining tourism excellence. They do this by:
    • Delivering excellence in shore excursions, as they are the preferred tour operator of cruise lines in Saint John, New Brunswick
    • Coaching tour operators and destinations throughout the world through the Center for Cruise Excellence and their programs, which include Shore Excellence and Guide Excellence, and a new Tour Guide Excellence online program
    • Offering consulting services within the Tourism Industry on Trade Excellence, and a wide variety of other topics 
    • Offering Voluntouring Programs for travellers to Travel with Purpose and make a difference in destinations around the world
    • Chartering trolleys for conferences and events in Saint John, New Brunswick

Most Recent Awards and Accolades

  • Leading Tour Operator for Canada/New England, Carnival Cruise Line
  • Beth Kelly Hatt, Medal of Merit, Association of Canadian Port Authorities
  • Beth Kelly Hatt, WEF17 Award of "Iconic Women Creating a Better World for All", Women's Economic Forum
  • Export Award Finalist, Opportunities New Brunswick
  • Beth Kelly Hatt, RBC Trailblazer Award Finalist, RBC Canadian Women Entrepreneur Awards
  • Cruise Champion, Port Saint John

For more on Aquila’s Awards and Accolades, click here.

Memberships and Accreditations

  • Florida Caribbean Cruise Association (FCCA)
  • Atlantic Canada Cruise Association (ACCA)
  • Cruise Line International Association (CLIA)
  • Canadian Federation of Independent Businesses
  • Saint John Region Chamber of Commerce
  • Cruise Saint John
  • Hospitality Saint John
  • Tourism Industry Association of New Brunswick 

Media and Public Relations Contact
Beth Kelly Hatt or Melanie Colpitts
Aquila Tours Inc

10 St. James St.
Saint John, New Brunswick
Canada E2L 1T9
Phone: 506-633-1224
Fax: 506-658-0969
Email: or


We booked a shore excursion and had Al as our driver and Sue was our tour guide. It was a wonderful tour, in fact it was by far the best tour we have ever taken. They were wonderful and so knowledgeable about everything. The tour was very well planned.

Diane and Jim Rucker

Cruise Guests

Paula our tour guide made this experience both enriching and entertaining. Paula has an absolute wealth of knowledge about the area and her overall demeanor and approach significantly contributed to our enjoyment. There are tour guides and then there are people who leave a lasting positive impression and make an experience truly memorable. Paula most definitely is this kind of individual and she is to be highly commended.

Donn Murphy and Jon Carrow

Cruise Guests

My wife and I had the best time of our cruise by taking the "Best of St John" tour with one of your guides. It was such a great time to go with Sue and Simon on a ride through the area and see the sights. She is one of the best guides we have been with and informative and interacted with us for the entire time. Her stories and information kept everyone awed and laughing the whole tour. She needs to be commended for her work. She timed it perfectly for us to see the way the river flowed out in the morning and reversed in the afternoon. The ending was also quite memorable with the beer from O'Leary's Pub. So please give she and Simon our thanks for a wonderful and memorable time that we will never forget.

Walt and Cindy Hylenski

Cruise Guest

We signed up for a tour and had the pleasure of having Al as our tour guide. We found Al to be an interesting, engaging man with a great sense of humor. We really enjoyed our tour. We hope to come back to New Brunswick. We feel that Al is a great addition to your staff

Kevin & Nancy Elsey

Cruise Guests